Welcome to Firemate
Fire Protection Maintenance Software
FireMate – The only electronic management system specifically built for the Australian and New Zealand Fire Protection Industry on the market for sale today!
FireMate has been designed and developed in Australia to assist fire protection contractors manage the requirements of Australian Standards AS1851, relevant New Zealand Standards and the ever increasing modern day demands of their clients.
FireMate is not a generic service application that also does fire protection. FireMate is purpose built fire protection maintenance software. This means we have the sole focus and interests of fire protection contractors, which allows us to automate and streamline our software to make it comprehensive but simple to use.
Building the best fire protection software is what we do. It’s who we are and what we are all about!
Features
Features 1
Asset Maintenance
Manage customers assets with ease, track critical information such as pressure tests dates, flow rates, last inspection date and the information can be recorded on any device (including barcode scanners).
Customer Portal
The FireMate client portal provides your clients with up to date information regarding the current status of their site.
Contract Administration
Contract administration is loaded with features. Set labour rates and equipment specific to a contract. Automatically itemise quotes and add CPI annually.
Defects and Quoting
Every defect created is stamped with a date and time. Track conversion times from raising the defect to sending to the customer. Critical defects automatically notify the service manager.
Scheduling
From hydrants to hose reels, emergency lights to extinguishers, special hazards to sprinklers the FireMate scheduler has been built specifically to handle all fire and life safety product disciplines.
Billing
Set up global rates for labour and equipment so billing becomes a breeze. Automatically email all invoices with the click of a button.
Mobile App
Field force automation via mobile devices.
Increase the accuracy and productivity of your field staff by enabling them to manage your customers’ assets effortlessly on any device. Let them access their schedules with live updates, receive directions and advice on their devices, log their work without having to complete endless paperwork and photograph faulty equipment which can then be attached to work orders. And all the information synchronises with the office.
It really is that easy!
Works on all Apple/iOS and Android mobile and tablet devices.
Why Choose Us
BUILT FOR THE INDUSTRY
FireMate has been specifically built for the Australian and New Zealand Fire Protection Industry. Every member of the FireMate Software team has a minimum of 15 years Fire Protection and relevant IT industry experience. This translates to us understanding your business, we know what you need to do to win the work and even more importantly, we know exactly what your team need to do to keep it!
FireMate Software is solely focused on the Fire Industry so you can be assured that with only one focus, FireMate and the FireMate Software Team is the right choice for your business!
LATEST NEWS
An update on our response to COVID-19
Everyone at FireMate is complying with Government restrictions and all staff are working remotely. We are 100% operational and continue business as usual. We are here for you, now and in the future. Stay safe! […]
COVID-19 – FireMate is here to support you
As the COVID-19 situation continues to evolve, your needs, as well as the needs of our employees, are our highest priority. We appreciate that it is a stressful and uncertain time. We want to assure […]