FireMate Productivity

FireMate is available 24*7, 365 days of the year from anywhere that you can access a web browser. For field force support, FireMate uses the latest capabilities of smart mobile phones to provide all of the information required to conduct inspection, maintenance and repair services without the need for paper job sheets and inspection records. Assignments and results are transmitted electronically to and from the field removing the need for field workers to return to base and making more time available for valuable maintenance work to be done.

This delivers productivity and customer service benefits to your organisation in the following ways

Revenue Improvement

Productivity improvement through less trips to the office meaning more billabe time per technician.

Reduction in scheduling and reporting time allowing supervisors to focus on quality and improved client satisfaction

Reduction in missed defects by having immediate access to detailed inspection prompts on the smart phone.

Increased quote approval rates due to the detail and structure of the quote

Productivity improvement through the previous values for test readings being downloaded to the technicians smart phone

Ability to easily identify and follow up quoted work to correspond to spare time in technicians schedule for a region or zone

Built in stock and time tracking resulting in reduced revenue leakage for work done

Cost Reduction

Reduction in vehicle costs including fuel and subsequent general maintenance, tyres etc.

Productivity improvements through the simple generation of Annual System Condition Reports and Fire Safety Statements.

Automated Activity reports reducing the Service Administrators work

Reduction in business administration cost through elimination of paperwork and document filing

Improved cash flow due to removal of delays between inspection, quote and invoice.

Lower technical downtime, through real time progress tracking and workload balancing between technicians

Improved OH&S compliance through alerts to technicians for acknowledgement of Job Site Audits and Special Hazzards